National Society of Minorities and Hospitality

General Manager 1 - Single eXPress

Sodexo
LEWISTON, Maine, United States
2 days ago

Description

Unit Description:

 

 Our Values, Service Spirit

  • Join a great team where people/patients/residents/customers/clients/students are at the heart of everything we do!
  • Do you have a passion for helping others?
  • A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference.
  • You are a customer service enthusiast. Knowing you’ve achieved great customer/patient satisfaction means everything to you. It does for us, too.
  • Are you seeking a rewarding and challenging career that allows you to make a difference?
  • Work for a company that cares for its people and offers opportunities for personal growth.

 

 

Sodexo is seeking a General Manager 1 - Single eXPress for  Central Maine Medical Center, located in Lewiston, Maine. It serves most of Androscoggin County, including Lewiston and Auburn, Maine and various small and medium-sized communities. The hospital is currently a teaching affiliate of Boston University School of Medicine and University of New England College of Osteopathic Medicine.  CMMC is located downtown at High Street near Bates College. The hospital campus includes several large parking facilities, a LifeFlight of Maine helipad. In recent years the hospital has created the Central Maine Heart and Vascular Institute, and the Patrick Dempsey Center for Cancer Hope & Healing.The hospital has approximately 250 beds. This position will oversee, Patient Transport, Switchboard, and CCR. This is a day shift position with some weekends and holidays.

Our Sodexo Health care teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • have exceptional client service mentality and executive presence;
  • be responsible for driving client and patient satisfaction scores;
  • provide a safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are proficient with computers and other technology;
  • have experience with vendor and contract management, as well as union and contract negotiations; and/or
  • have strong financial acumen and budget management experience


At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.

Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States.
Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

 

 

 

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Position Summary:

Responsible for the general management of Transport, Concierge or Service Response Center (SRC) services. At this management level, SRC is the central point of contact, hub of communications for 3 or more services. Senior most person assigned to the account.

 

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience  Basic Management Experience - 5 years              

Basic Functional Experience - 5 years of work experience in operations


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.



Job Information

  • Job ID: 203dac85-6162_709853
  • Location:
    LEWISTON, Maine, United States
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