Description

As Patient Services Manager at Broward Health Coral Springs with Aramark, you will lead food and patient dining operations, ensuring safe, high-quality service. Oversee patient meal ordering, tray line, and diet compliance in partnership with clinical teams. Manage scheduling, training, and performance of frontline staff, driving service excellence, safety, and regulatory compliance. Collaborate with hospital leadership to improve patient satisfaction, resolve issues, and implement process improvements while modeling Aramark’s culture of teamwork, inclusion, and continuous improvement.
Oversee daily patient meal service and tray line operations
Ensure compliance with diet orders, food safety, and sanitation standards
Supervise, schedule, and develop frontline foodservice staff
Monitor patient satisfaction and resolve service issues promptly
Collaborate with clinical and hospital leaders on service improvements
Maintain regulatory and Joint Commission compliance documentation
Manage inventory, ordering, and cost controls
Implement Aramark quality, safety, and service standards
Train staff on policies, procedures, and customer service
Support continuous improvement initiatives and new programs
Hospital foodservice operations
Patient meal service management
Staff scheduling
Team leadership
Customer service in healthcare
Food safety & sanitation
Regulatory & Joint Commission compliance
Quality & process improvement
Budgeting & cost control
EMR/foodservice software (CBORD/Computrition)
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k
ServSafe Manager or equivalent food safety certification
Certified Dietary Manager (CDM) preferred
CPR/First Aid preferred
Experience in hospital or healthcare setting strongly preferred